Saregama Travels takes pride in the diversity of its employees, and values the special experience and expertise that come from its truly global workforce. The company thrives on the mix of ideas and knowledge such a combination of cultures creates. At the same time, We encourages employees to develop individual talents towards car rental and take pride in their heritage.
Our goals are to maximize individual potential, increase commercial effectiveness, reinforce the firm’s culture, expand our people’s professional opportunities.
The company prides itself on providing superb customer service. Only highly motivated staff will provide this quality of service. Employees deal with customers by phone, email and online.
Our customer service involves all those activities designed to identify and satisfy customer needs. The company uses a simple customer satisfaction survey. It is based on two simple questions:
- Were you completely satisfied with your car hire experience with us?
- Given the opportunity to return to us, would you?
Operations department strives for improvement of performance, provides safe practices in operations, complying with all Statutory Rules & Regulations of the Government and by establishing Procedures to safe guard against all identified risks and avoidance of damage to the prestige of company and faith of our valuable customers. From on time pick up to safe drop off of customer, Saregama travel operations never try to get a single minute for next job till successful completion of the trip.
Accounts & Finance Department performs three basic functions, viz. Accounting, Finance and Receipt and Payments. With eeping the books of accounts in accordance with the rules and Internal check of transactions affecting the receipts and expenditure.Our accounts section involves the highly charged employees which are dedicated for very quick Collection and deposit of Receipts and preparing on time payment schedule and arranging transparent payment to the Vendors.
Our IT Team
Our IT team believes in growth, technology, and security, we have several of the most well-known experts in the our IT team today. These acclaimed individuals are able to provide world-class knowledge and experience in a variety of software and hardware practices and specialized software niches. Our IT team is responsible for the maintenance and management of our IT technology, most important part for us is information security for our customers and to erase any chance of system failure.